This will result in a "0", zero count of licenses available at the Desktop Administrator. With versions 10.4 and 10.4.1, the shortened connect time may allow the License Manager to connect, but not allow License Manager to get the data for the number of licenses that are currently available. The steps outlined below have been found to mitigate the issue for users experiencing this problem. This is issue is usually encountered when network speeds are slow, the client is connecting over a VPN connection, or when the client is situated geographically far from the License Manager. The license server manager (lmgrd) has not been started yet, the in the license file is being used, or the port or hostname in the license "Provide your license server administrator with the following information: A prolonged wait time may be seen, or an error message similar to the following may be encountered: In some cases, ArcGIS client software cannot check out or borrow a concurrent use license from the License Manager.
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